Tuesday, March 4, 2008

National Tire and Battery

National Tire and Battery

National Tire & Battery (NTB) was created in 1997 through the merger of two highly regarded tire retailers, Tire America and National Tire Warehouse (NTW). In 2003 NTB was purchased by Florida based Tire Kingdom. NTB’s combination of fast, expert service, huge tire selection, state of the art equipment and an unending commitment to customer service has allowed us to earn a reputation for providing high quality auto care.

NTB is an industry-leading tire retailer that specializes in tire and battery replacement as well as offering many enhanced mechanical services. We have a great selection of nationally branded tires including Michelin, Goodyear, BF Goodrich, Uniroyal, Pirelli, Sigma, Toyo, and more. We keep thousands of tires in stock and if we don’t have your tire, we’ll get it quickly. We also carry Exide, the Official Battery of NASCAR, and have a huge selection of custom wheels including American Racing, TSW, Prime, Montegi, and many more.

Looking for a great price? You have come to the right place. Our price match guarantee ensures you always get the best deal in town. And with approved credit you can become a NTB Credit Card preferred customer. Spend over $200 with us and you will automatically qualify for a special financing offer.*

What could be easier?

We also offer expert services including alignments, brakes, oil / filter changes, shocks & struts, and most preventive maintenance services. Our warranties are among the best in the industry and honored at over 600 NTB, TireKingdom, and Merchant's Tire Centers, so you know we stand behind our products. We’re conveniently located and open seven days a week. We’re there when you want to shop.



We understand that shopping for automotive products and services can sometimes be a hassle. That’s why we have created NTB.com. You can now do your research from the comfort of your home and when you’re ready, make an appointment and our team of automotive experts will be at our stores ready to help you.

We’re your local tire experts.
At NTB…We Know Tires

If you're looking for a place where it’s as great to work as it is to shop, join the NTB team. Contact your local NTB for employment opportunities.

National Tire & Battery

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National Tire & Battery (NTB)
• Batteries
• Tires
• Brakes
• Damaging wheels and rims
• Damaging studs and lug nuts
• Damaging customers' cars
• Price disputes
• One-hour discount
• Poor service
• Unnecessary repairs
• Warranty disputes
• Work left undone/done poorly
----
• NJ Fraud Case Settled
• Sears Unloads NTB

Like its soon-to-be-former (story) parent, Sears, NTB is a heavy-duty complaint magnet. We get so many complaints about NTB that we've had to break them up into sections.

Before Sears got hold of it a few decades ago, NTB and National Tire Warehouse were respected tire and service centers. Under Sears tutelage, they've come to resemble nothing more than Sears Auto Service Centers.

I was looking for a tire shop that was willing to mount & balance a set of tires that I had purchased elsewhere on the Internet. Although I didn't buy from tirerack.com, I noticed that their website had several local recommended installers, including this NTB location. The price looked good too, so I phoned them and confirmed that they'd be glad to do the work. It was late in the day when I called, so they recommended that I come in the following day.

I arrived the next morning when they opened at 7:00 AM. I walked right in, and was greeted immediately. I explained my situation, and I mentioned that I'd phoned the prior evening. The employee (sorry, never got his name -- wasn't wearing a name tag) confirmed that they'd do the work, no problem. I handed him a print-out of the tirerack.com page I'd found, detailing their pricing. He looked at it, and noticed that I'd circled an option for lifetime balancing & rotation too. He asked if I wanted that, and I told him that I did. He said that he'd give me a package price instead -- mount, balance, and the lifetime balance & rotation -- and it would save me money over buying the lifetime balance & rotation separately. Amazing!

They got the work done promptly, and I was driving away on my new tires, less than an hour later.

Total price, including "shop supplies" fee and sales tax, a little under $21 per tire. (If I'd declined